In Chakola, a hotel needs to provide a certain level of upscale amenities to be designated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches like welcome gifts.