Outstanding guest service is the defining feature of every 5-star hotel in Casa del Conde. From the second you arrive, staff cater to your every whim, whether arranging valet parking or providing in-room massages. In addition, hotels have to offer top-rate conveniences to be entitled to a 5-star rating. These can include luxury toiletries, saunas or spas, pools, fine dining kitchens and knowledgeable concierge.