Faultless guest service is at the heart of every 5-star hotel in Carthage. From the minute you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels must feature top-rate amenities to be eligible for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.