Exceptional guest service is integral to every 5-star hotel in Batu Kikir. From the instant you arrive, staff cater to your every whim, whether arranging customized tours or providing in-room beauty treatments. In addition, hotels have to offer upscale conveniences to be considered for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.