Faultless guest service is at the heart of every 5-star hotel in Bassett. From the second you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massages. Additionally, hotels must feature superior conveniences to be considered for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.