In Ashville, a hotel must offer a certain level of high-end conveniences to be designated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may even offer extra touches such as a welcome gift.