Flawless guest service is the defining feature of every 5-star hotel in Arumuganeri. From the moment you enter the lobby, staff are at your beck and call, whether arranging customized tours or providing a nightly turn-down service. In addition, hotels must feature upscale conveniences to qualify for a 5-star rating. These can include deluxe baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.