In Anderson, a hotel needs to provide a certain level of upscale features to be designated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like welcome gifts.