البحث عن فنادق بتصنيف 5 Star في ألكوا من SAR 655

"Vacation ruined by negligence and poor management. Our stay was a nightmare from the moment we arrived. We were provided the wrong entry code and left waiting outside in the cold for 40 minutes. While Robert the technician was very helpful, the property itself was a disaster. Not only was the hot tub broken and unusable on our first day, but there was also no hot water in the unit. We had to have maintenance out multiple times and eventually had to drive to the property management office...

"Our beds were not made dirty sheets in the tub along with towels, trash from previous people left in cabin, hotub was not cleaned, smell stagnant, bear destroyed out cabin door just before arrival, was boarded up, second day the air conditioning went out had to move across town to a smaller cabin and had to buy air mattress to accommodate us, still have not received reimbursement and was only offered 100 back for all that trouble and nonsense! "