Exemplary guest service is the defining feature of every 5-star hotel in Alborn. From the moment you arrive, staff attend to your every need, whether recommending activities or providing in-room massages. On top of that, hotels must feature superior conveniences to be considered for a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.