البحث عن فنادق بتصنيف 5 Star في البونز ن SAR 432

"Excellent location and beautiful hotel. The reception and bell staff were helpful and the manager provided attentive service. The restaurant staff other than one waiter were absolutley terrrible. There was a server named Marianna who was excellent and friendly, otherwise their serving staff never ever smiled or engaged and there was a complete lack of service. The breakfast was very nice but other meals are fairly limited. We thoroughly enjoyed the spa."

"Most of the staff were pleasant.. I would like to emphasize that one staff member treated us really bad in a very impolite manner .. first I thought it was a language barrier but unfortunately it was a bad attitude. Asking if there was a concierge to help she was so unprofessional .. all her reactions were suspicious and inappropriate (CA*****) Asking for towels were a big deal Asking for help was impossible with her The rest of the staff was super helpful and amazing to deal with"

"Un lugar espectacular en donde puedes pasar días inolvidables … detalles increíbles por parte del personal…. ambiente agradable …. comida riquísima y un SPA precioso"

"The building was beautiful. Our stay was amazing. Be advised that getting to the building is a bit problematic. Unless taxis have a permit, they are not allowed into the old city so we had to walk approximately 15 minutes from where the taxi dropped us off, uphill, over cobblestones, to our hotel. Not good if you have mobility issues. For us, though, it was well worth it"