"Our stay was great up until our last night. Cleaning service came in and we had left a pile of clothes on the floor. Upon our return, the clothes were missing so we contacted the staff. They were incredibly unhelpful and condescending. Very disappointing to see. We did not receive any sort of compensation nor did they even attempt to investigate in any way. Instead they persisted on proof. How can we provide any proof when we were not in the room? We asked for cctv footage and they claimed they...
"Our stay was great up until our last night. Cleaning service came in and we had left a pile of clothes on the floor. Upon our return, the clothes were missing so we contacted the staff. They were incredibly unhelpful and condescending. Very disappointing to see. We did not receive any sort of compensation nor did they even attempt to investigate in any way. Instead they persisted on proof. How can we provide any proof when we were not in the room? We asked for cctv footage and they claimed they...
Hailey