"I had a very serious issue with this property. I booked and prepaid for Innova Motel Warrnambool through Expedia, and the reservation was shown as confirmed. However, when I arrived at the property, the front desk told me that there was no booking under my name and that they had no vacancy. As a result, I was unable to stay despite having already paid for the reservation.
This caused significant stress and inconvenience, as I arrived expecting confirmed accommodation and then had to deal with...
"I had a very serious issue with this property. I booked and prepaid for Innova Motel Warrnambool through Expedia, and the reservation was shown as confirmed. However, when I arrived at the property, the front desk told me that there was no booking under my name and that they had no vacancy. As a result, I was unable to stay despite having already paid for the reservation.
This caused significant stress and inconvenience, as I arrived expecting confirmed accommodation and then had to deal with...
Yichun