"Our stay here was amazing. The onsens were relaxing and beautiful, but the staff is what made our stay one of our favorite places while in Japan. Everyone went above and beyond to make us feel welcome and at home."
"While this is an older hotel, it is clean, things are in working order, and rather charming and unique. For example, I had a large room with a small patio that offered a beautiful view of the city. It’s in a quaint quiet town with gorgeous views of the mountains surrounding the town. I appreciated the thoughtful touch of hot green tea. The thermos amazingly kept the water hot even till the next morning. Because I went during « low » season in May, I was able to enjoy the onsen to myself ! The...
"A beautiful full-service experience that exceeded our expectations. The included dinners and breakfasts not only tasted good, but also taught us about Japanese culture and customs.
Thank you to all staff for providing the experience."
"Great location and ski in ski out. Small but comfortable room for family of 4, Onsen is a blessing! It’s a little tired, super busy hotel. Outrageously priced buffet dinner, go elsewhere. Free shuttle makes that easy, but make sure you book all offsite options. "