"Unfortunately there was a booking mix up. The “signature suite” I had reserved was occupied and so I had to take a downgraded room.
The staff did what they could to give me a choice of the best alternative, and even gave me a free breakfast, but the top floor signature suite I had expected when I booked was not available."
"Unfortunately there was a booking mix up. The “signature suite” I had reserved was occupied and so I had to take a downgraded room.
The staff did what they could to give me a choice of the best alternative, and even gave me a free breakfast, but the top floor signature suite I had expected when I booked was not available."
Paul