"This Hilton hotel is beautifully designed, and the staff was very helpful. However, the carpet was giving off a strong musty or mildew smell as soon as we walked into the corridor, so a deep carpet wash/clean should be in order. Our family stayed in two rooms; the trash from previous patrons in one of the bathrooms wasn't disposed of when we checked in. Additionally, there were stains on a pillow from another room. I expect more from the Hilton brand, honestly. Despite the maintenance issues,...
"Great spot to stay near Heathrow. The hotel is well maintained and seems to have been recently renovated. We stayed the night before a cruise out of Southampton and an easy transfer to the port the next day.
Cab ride from Heathrow $13 pounds- less than the shuttle and far more convenient!"
"We really enjoyed our stay here and will return next time in Heathrow. Comfy beds, nice bathroom, spacious room, friendly staff, modern design, and delicious food for breakfast buffet and evening Italian restaurant."
"The room is very clean, has everything you need within it (an iron and ironing board), and nice Penhaligons products with comfortable bed!
The hotel is massive, and a bit of a maze. When we arrived, the reception give you a map, the map has different name of room and numbers to what is on the wall, so was a little confusing but the woman on reception was happy to walk with and help guide us the right way.
We only stayed for the 1 night, did not use any facilities so cannot comment on anything...
"This hotel is undergoing a major renovation and construction noise through day into evening hours. Scaffolding and a new wing are being built and constructions workers often around. This was not disclosed on booking.
Normal hotels have a person helping you check in, village uses a poorly implemented application that requires override by the staff. We had two rooms and guess expectations were that we do the check in forms twice. Suggest looking at digital check in applications that can be done...
"Lovely Reception area and Spa. Very surprised to learn that some rooms are still waiting for refurbishment as this was the case when we last visited three years ago. Room service excellent and Spa amenities very good. Great location for the town."
أق ل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن ولتهم ست لورنس
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