"We had reserved two rooms for us and our 2 adult sons. One of the two rooms given to us (at 10pm when we arrived) had not been cleaned at all, clearly a systems error. The room was totally a mess, with unfinished food inside. All we got was an deflective answer 'Oh, not my fault, system tells me it was cleaned...'. The breakfast is OK, a but overpriced for what it is. The rest all good."
"This hotel is at an excellent location and very well maintained. We had slight challenge with the staff. The AC in the room was not working and upon asking the front desk to swap our room, their first solution was to provide a table fan LOL. We politely told them that they could do way way way better in terms of upholding Hyatt brand and not offer such cheap alternatives for customers who pay high dollars (rather francs in this case ;-) ). Then they agreed to change the room. Rest of the stay...
"The location of this hotel is excellent and there are many restaurants within walking distance. One of the reasons I chose this hotel was because it advertised air conditioning. It was a very hot day when we arrived and the air conditioning unit in our room (not central air) was broken. The hotel sent a man to fix the machine. He literally brought a hair dryer to melt the large block of ice that formed on the inside of the unit. When that didn't work he used an ice pick. It eventually started...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
