"Dear Hotel Management,
I wish to bring an incident of unacceptable staff behavior to your attention. On a recent evening, (22/May/2026) between 9:00 PM and 10:00 PM,
I was using the outdoor lounge seating located on the far left side of the hotel premises. I was simply having a Pepsi and a smoke, completely separate from the active restaurant dining area. Despite not blocking any restaurant tables, your staff approached me in a very confrontational and rude manner, stating I had to order from...
"hotel vicino all'uscita dell'autostrada e anche al centro. ideale per visitare il museo Pecci. quest'ultimo e' stato lasciato un po' andara tanto che stanno facendo delle ristrutturazioni. da ingegnere dico che era stato costruito alla pratese, al risparmio. in questo lo confronto col quasi contemporaneo Guggenheim di Bilbao. tornando all'albergo. clientela business e gruppi da tour operator.
camera essenziale e ben pulita. buona colazione. io ho apprezzato le schiacciatine toscane salate....
"Parking en mauvais état, buanderie très salle non entretenue, lits grincent, coupure d’électricité à notre étage la dernière nuit sans explications ni excuses
Chambres non insonorisées"
"The staff was very kind and helpful. The shower was one of the best we used while we were in Italy - spacious, high water pressure, stable temperature - perfect! The bed was comfortable. The views were lovely. Parking was adequate."
"Die Rezeption war sehr nett, und hilfsbereit. Das Zimmer war schön und sauber. Klima funktioniert gut.
Allerdings die Medikamente Aufgewahrung ist sehr schlecht. Es wurde eingefroren statt, wie mehrfach angewiesen in den Kühlschrank zu legen. Fazit alles für den Müll. Ein sehr teurer Spaß!!!"
"What a beautiful hotel this was. I stayed with my daughter in our first visit to Florence and the room was just as pictured in the photos we’d seen online. The bathroom had a pleasant surprise as we got to experience the bidet- so refreshing. The staff was super helpful and accommodating. Our flight got pushed back by a day and they allowed us to extend our room with just a very small charge. They also helped daily with Taxi and was super friendly. Would definitely recommend this property!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
