"Great Hotel with a spa the rooms were clean and the staff very helpful. We visited just before the summer holidays so the hotel was very quiet.
The hotel could do with a refurbishment but apart from that we enjoyed our stay."
"It was probably the nicest hotel in Amelie-les-bains, which has few operating hotels and not an especially beautiful small town in the Pyrenees. The town is full of retirees and supports elderly French people there to take the cure in the Roman baths. We appreciated the AC and the bike room at the Castel hotel. Most people stay for one night en route to another place. We stayed for 4 days using it as a base for a cycling holiday. The housekeeping is done only once a week in the rooms, and the...
"The AC in the room barely worked. Temperature never went below 24 degree even if it ran all day. Room was hot. The Bathroom of room 420 has a window right next to the shower . People on the street and the next building can see inside, especially at night.
This is the first hotel I have ever stayed in (among a few hundred) where they need you to wear a swimming cap to enter the pool. never seen that. As a result pool is always empty :("
"Stunning setting- absolutely gorgeous hotel. BUT- No air conditioning and our room on the 4th floor was very hot.
Restaurant is beautiful but dining experience very disappointing- mediocre, overpriced food and terrible service. Dinner a few miles down the road at the campground was better and 1/2 the price.
Would stay again, in cooler weather because of the beautiful surroundings but skip eating here."
"One of the best places I have stayed at. Pure peace and beauty. Not just the surrounding astonishing landscapes and trails. The hotel itself is an island of comfort, peace and rest. Do not doubt!"
"Nos gustó la ubicación, la comunicación con la chica que nos atendió y la tranquilidad que había en la zona. No nos gustó la limpieza, habían telarañas en diferentes sitios y las almohadas eran muy incómodas."
"What an incredible stay! The room was spotless, the staff was attentive, the bed was extra comfortable, the place was silent... We had everything that we needed. Plus, the hotel is in a charming village in the middle of the Chistau valley. Highly recommended!"
"Bildene av stedet og fasilitetene levde opp til forventningene. Veldig god informasjon i forkant og underveis som gjorde det lett å finne frem og forberede oppholdet. Nydelig sted og hus, anbefales!"
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