البحث عن فنادق بتصنيف 4 Star في تروخيو ألتو من SAR 341

"I did not like that they do not sweep and mop the floors in the hotel room being that we’re in and out the rooms back n forth to the beach and pools. My feet were so dirty in the room and i had to wear socks but even so, my socks got dirty. They did not come into our room for 2 days and we had no new bath towels; my husband had to drop off all the dirty towels in the hamper. They do not have enough hooks to hang up towels etc. The room smelled like mold and there was mold behind the bathroom...

"My friends and I stayed at the Sheraton in San Juan this weekend, and we had an amazing time! The hotel was beautiful, clean, and in a great location with easy access to restaurants, nightlife, and local attractions. The staff was friendly and welcoming, and the overall atmosphere made our trip even more enjoyable. We truly had a ball and created unforgettable memories. I would definitely stay here again and highly recommend it to anyone visiting San Juan!"

"Free breakfast or kids menus would be nicer. Still I would stay here again"

"Son had a continental breakfast at the Rumbao Market. He said it was good but wished that there were more ethnic food offerings & coffee as well. The room was comfortable and the air conditioning was perfect. We were here for our son’s wedding. Staff was excellent and very attentive and accommodating. We would stay again!"

"TERRIBLE SERVICE. So with tv remote in the hotel room it wasn’t working. So I went down to front desk to ask for a different remote or if someone could fix them. They said they will fix it for us. They never came. We went down there 3 times to remind them to come and finally they did come. Our tv would not shut off so the whole time without tv, we could not sleep at all because it was on. Another bad customer service was when we were at the pool, I ordered a $10 drink and they charged us $45. I...

"I had two rooms one had termites and the hotel tried to say that they were AntsiWwl when an employee told me that they were termites. The linen had stains on them and the washcloths and towels had stains on themfor the price of this motel. It is not worth it. I think they pay TikTokers to advertise online these beautiful worlds, which is false advertisement."

"I highly recommend this property. It's beauty and history are incredible. The hotel pays for a walking history tour of the hotel and old San Juan which was great. I enjoyed the complementary coffee in the morning and wine and cheese in the evening. Walking distance to restaurants, bars, and shopping."

"I had a bad experience with what was described in the advertisement vs what was the reality when I arrived I felt I was scammed and lied too please make sure to review all details of amenities before booking with PMI PR in ESJ towers at Isla Verde PR……"

"Hotel was clean/ great AC for the warm weather, easy uber pick up, convenient to restaurant and bars, no t a lot of fast food options but delivery options available! Staff was nice and helpful, great stay"

"I didn’t like how I was charged without being notified 2 days later for make up on towels. My breakfast was incorrect most of the stay. Overall I would’ve returned but I didn’t appreciate being charged $30 for towels that could/should be washed. And if I didn’t check my account I wouldn’t have been notified"

"We stayed in a double queen room in the back building, behind the main building. There was an easy walkway between the two buildings. The room was spacious and felt clean. Despite being on a busy road, in a busy area of Condado, it was soundproof. We didn’t hear any neighbors in other rooms. Most of the staff were friendly and helpful. Rafael was amazing, he helped us check in the first day and was very informative. He was there most evenings, greeting us with a big smile as we came and went. He...

"This place is more a hostel than an apartment. But for one night and for 7 people, the price was right. We just needed a place to lay our heads for a few hours so it fit the bill."