"During my stay, a member of the cleaning staff iron my dress because hitel doesn't provide iron due to ':safety reasons " Unfortunately, they severely damaged the garment while pressing it. When I brought this issue to management's attention, they were dismissive refused to offer fair compensation for the ruined dress. The lack of professionalism and total disregard for guests' personal property is completely unacceptable. I would warn future guests to be extremely cautious about letting staff...
"Siamo stati di passaggio nel complesso hotel è buono con qualche accorgimenti si potrebbe rivalutare. Il bagno é grande ma lo scarico puzzava un pochino."
"Excellent staff. Really liked staying at their loft property near by. Breakfast was delicious great selection of food. They arranged a private car for me with a female driver for my early am flight."
"The staff were friendly but not very helpful. There were a lot of steps to our rooms and no one to help carry bags, this was very difficult. The room itself was very cool and we felt like royalty in our room. The grounds were immaculate and the castle, especially at night, was both eerie and beautiful at the same. We definitely enjoyed our short stay."
"Esperienza positiva anche se breve. Hotel e personale accoglienti. Servizio puntuale e posizione perfetta anche per chi raggiunge Ferrara in macchina visto che il parcheggio si trova a poche centinaia di metri. "
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى ال توفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
