"Stay elsewhere. I'm pretty shocked this hotel has such high rating. This place needs a serious updating and a deep clean. The only good thing this hotel offers, is the staff members. The lady at breakfast and Elena at front desk, were exceptional. Some other ones, weren't too helpful.
The day of arrival, we went up to the pool restaurant for dinner. They got my wife's order wrong. We mentioned it to the bell boy. He mentioned it to the waitress. She never came to ask us if we wanted to change...
"It was an excellent stay. Also, it’s very convenient to a very short walking distance to the beach & amazing restaurants on the main road. We also had our own private pool."
"Caldera Crete paradise was absolutely fabulous, very clean and staff were helpful and very friendly,the food was very good every evening was a different theme and so much to choose from every day. We had a fantastic time but we weren't ready to leave the place so we will return hopefully very soon."
"Room was always clean and spacious. Cleaners excellent as well as all staff, (reception and restaurant) all friendly. Food was good at breakfast and quick service. Really enjoyed our stay."
"Mycket prisvärt boende med väldigt trevlig personal!
Det ligger en bra bit från stranden men det gjorde inte oss något, vi var ute efter ett lugnt och mysigt hotell.
Det hade dock varit bra om det funnits en liten supermarket närmare än 15 min promenad.
Vi hade ingen bil som de flesta verkade ha som bodde på detta hotell.
Det finns 2 enkla tavernor förutom hotellets restaurang med bra mat."
"My issue was my reversations. I made a reservation for two rooms Mo day to Monday. When I arrived my rooms were not available for two nights. I was moved to their sister hotel 25 minutes away. There was no communication of this prior to arriving. I came to the hotel at 9:15 pm and was dismissed to the other hotel with no explanation.
They felt since the sister hotel was a 5 star that thos would accommodate my family and I.
I feel there should of been better communication prior to my arrival."
"Was okay. Room was quite noisy as it was right next to the pool area. Also wasn’t particularly clean as I found hairs on the bathroom floor. Bathroom itself wasn’t great with the sink located in the hotel room not in the bathroom. More of a 3* really. Other than that, it did for the night. "
"Vero hotel 4 stelle quasi di lusso, camera grande appartamento con angolo cottura nascosto. La struttura fornisce pensione completa o mezza pensione con un ristorante buonissimo di qualità. Personale estremamente curato, gentile e disponibile. Per una famiglia con bambini é perfetto, con spiaggia convenzionata, sicura e mare bellissimo. Lo consiglieremo sicuramente."
"Can’t wait to go back. We were originally staying in a villa but the host cancelled a week before we flew out.
The team at Okeanis Elysium couldn’t have been more helpful. We spoke to them directly and they were upfront about the remaining work being done at the hotel but sent pictures of the rooms, private pool and communal pool (all immaculate).
We used their neighbouring hotel for breakfast which was great and despite the occasional noise of renovation work being done, we found most of it...
"The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all.
The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep.
Since it was our check-out day, we asked...
"The rooms and the staff were absolutely amazing. If you travel as a young family with infants, this is the place to go for you. I was not prepared for the amount of small children in this resort. It was not advertised as such. The amount of crying children in the dining room was overwhelming at times. The food choices were plenty, however the quality of the food was poor, which mainly resulted in my low rating for this property. For example, you were not served orange juice, but orange taste…...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
