"This is a tale of two halves…
We had booked for a deluxe family suite, that had been modernised and had two separate rooms.
Unfortunately we arrived to find that our room was unavailable, due to a leak (awful Scottish weather) and they offered us either a deluxe family room (two doubles) or two adjoining rooms in the dated part of the hotel (the forest wing), which we opted for. Although it hadn’t seen a lick of paint or new furniture in decades, it was exceptionally clean and had everything we...
"The only positive from our stay, if it didn’t
Happen, would have actually been a blessing . The front desk agreed to help us check in later than possible by leaving key in lockbox. Unfortunately, same desk clerk told us hotel was in Dumfries which has a road with a similar which led u s to council housing at midnight. Once we discovered the error we have another 1 hour 15 minute ride to “hotel”. Upon arriving, key was in lockbox, room was large but beds were from the 19th century, incredibly...
"This is an old interesting building so you have to take that into consideration, Room was clean, staff very helpful, food very good . Parking is not a problem but be careful of the access. All in all an enjoyable stay, recommended."
"Well positioned in Cockermouth. Stairs upto bed rooms may be challenging for some guests.
Easy parking, well stocked bar, pleasant communal rooms and garden.
Best part of this hotel by far is the very welcoming friendly staff and superb breakfast."
"The room was clean but very basic and only just adequate. The breakfast itself was convenient, but the breakfast dishes and food were left out all afternoon and evening, which didn't give the impression of good cleanliness or food hygiene. Overall, the hotel was clean enough, but I expected better attention to the breakfast area."
"Appologies to the lady who owns the place because I was the only guest which probabaly explains a lot .
The place smells badly and the room was freezing cold . Stains on the carpets and duvet.
Breakfast was cooked well but had no extras .
60 pound for a single and this situation was way too much"
"I've stayed at the Trout a number of times, it is a pretty, well maintained hotel with lots of character and ideally placed to explore Cockermouth, the Western Lakes and the national park. The food is good and the staff are professional and very friendly."
"The room was lovely but the sink in the en-suite was tiny & hard to get a wash or clean your teeth in without getting water everywhere. The front of the sink unit was already water damaged. The shower was good & easy to use.
The lady who greeted us was very helpful & friendly especially as we forgot to take our key out with us & had to ask her to let us in to our room. Nothing seemed like too much trouble for her. There was a good choice for breakfast which was cooked to order"
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