"I booked a king room but was given a twin room instead, which affected my comfort and sleep throughout my stay. When I raised the issue, there was no apology or attempt to resolve it, and I was told to contact my travel agent instead.
Management were dismissive and unhelpful when.
Calling to reception and if call was answered by senior staff, on 2 occasions I requesting simple things such as milk and water was responded to rudely & unhelpfully.
The dining experience was also disappointing,...
"Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family...
"I had a wonderful stay at this hotel, and overall, everything was excellent. The service, atmosphere, and hospitality were all very good. The staff were welcoming, respectful, and always made me feel comfortable, which made the experience even more enjoyable.
The only downside, as a Muslim guest, was the limited choice of halal-friendly food. Having more halal options available would make the hotel more accommodating for Muslim guests.
Other than that, I was very pleased with my stay and have...
"Stayed in the junior suite with a beautiful sea view mid September 26
Lovely spacious clean room with a modern and practical design.
The whole hotel has been recently decorated to a high standard couldn’t fault the cleanliness throughout.
Our room was cleaned every day with fresh clean towels.
The staff were all very friendly around the hotel making our holiday as relaxed and easy as we wanted.
Reception was particularly helpful nothing was too much trouble for Stanislav and the team.
Big...
"We went during the end of the season (mid September) and everything was clearly shutting down - the snack bar closed 3 days early too. Pool wasn’t cleaned every night, was rarely used but when I went in, there was sand at the bottom and leaves floating. The buffet was the same every day, with poor choice for vegetarians (some foods were incorrectly labelled and I had to double check), and mid food at best. In the last days, they were running out of things so no longer had a choice of breads,...
"Our room and the hallway to our room smelled awful. When we got into our room we saw the bathroom faucet was leaking and the floor was wet with some brownish residue that was maybe sand or...? We told the front desk and they said we can fix it...tomorrow. At that point it was 8pm. We had booked two nights all inclusive. We left as soon as we could - 7am the next morning. No meals, no beach. Complete waste of our money spent. We asked front desk for a refund and were again told to wait. We had...
"Şahane bi aile hoteli merkezi konumda çalışanlar yardımsever güler yüzlü işlerinde çok iyiler özellikle Erkan bey ve Boran beyin yardımseverlikleri muhteşem animasyon ekibindeki Dinko beyin ilgisi alakası samimiyeti takdir edilesi çok teşekkür ederiz bütün tatillerinizi geçirmek isteyeceğiniz kadar güzel temiz yemekleri çocuklu ailelere göre de ekstra düzenlenmiş çok çok teşekkür ederiz"
"3 dage dette sted vil nok være ok ifht. Maden. Men herefter bør man se sig om efter noget andet. Maden var smagsløs og kedelig. Personalet ved ikke hvordan man yder en god service. Ingen smil eller hjælpsomhed. Ventede på man selv bad om at fylde op når fadene var tomme.
Barpersonalet var de meste serviceminded men havde ikke sans for at lave drinks. De var så stærke at de ofte var udrikkelige.
Poolen var god og ren. Ofte skift af håndklæder på værelset var godt."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن سفيتي فلاس
انتقل إلى وجهة سفيتي فلاس! واستمتع بالمارينا، والشواطئ، والمطاعم المحلية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
