البحث عن فنادق بتصنيف 4 Star في سانت بترسبرج من SAR 392

"Staff was very attentive, especially the Valet Parking Team,quick reliable service"

"Loved everything about it Perfect in every way. I truly recommend this place specially if you have little ones."

"I stayed 3 nights and they never cleaned the room."

"Hotel is beautiful, as are the rooms. Unfortunately my stay was soured with poor service in the main cafe in the lobby. Beautifully presented cafe with very poor customer service tarnished my visit. Raised with management who were slow to respond and failed to do anything subsequently, despite assurances otherwise. Disappointing as I bought 6 people from my company here as well. Great hotel, let down with staff in key areas. I should be clear that not all staff were sub standard. ...

"Very good"

"Great hotel, even better staff. We had a small hiccup in the beginning when I checked in. I paid in full when I booked, when I was paying a refundable fee of $100 the computer accidentally charged me $679 (which was the total of 2 nights that I paid already) Bethany who is the manager took the matter in her hands and called my bank to void it asap and within 30 minutes of that incident I had my money back in my account. Awesome staff. Hotel was clean, pool was great. Breakfast menu was really...

"The receptionist was very helpful and courteous "

"Absolutely horrible customer support service. I had to be on the phone for over 2 hours trying to get instructions on how to get to the apartment, and at the end I wasn't given the code for the door. The agent that was assigned to the property stopped replying before making sure I'm checked in, when I called the customer support number, a guy there told me he can only help with the reservation, but not the door code. He gave me another number to call, where I wason hold for forever and when I...