"I booked this hotel for three nights but had to leave after two because my grandmother passed away and I needed to fly back to the United States.
Before leaving, I spoke with customer service and was assured that I would receive a refund for the unused night. I then contacted Expedia, who said they would work on the request. However, about 24 hours later, I received an email saying the hotel had refused the refund.
What disappointed me most was being told one thing in person and then receiving...
"فندق مرتب جدا وبمعايير عالية من حيث جودة الأثاث والنظافة وفي الوقت نفسه كوزي ولطيف والعاملين قمة بالاخلاق والتعاون وتقديم الخدمة.
قريب من جران فيا وبجانبه سوبر ماركت
انصح به"
"Expensive for what it was. Room was extremely small. Hotel location was just ok. Not as close to good restaurants & sites as it could be. Staff was good but zero amenities, not even water. They literally charged for everything. Did not service room on our last day there."
"Hotel was amazing, excellent location. Grear rooftop with top notch food. If you are in the top floor with the Gran Via view, you’ll love it.
Highly recommended. Will pick the hotel with no doubts ."
"Room was comfortable and clean, beds were noisy. The staff very helpful and friendly. Breakfast was disorganized and some coffee machines were out of service.
Dinner was nice and relaxing"
"Great location, just a few minutes from Retiro Park. The area felt safe, quiet, and was perfect for walking around Madrid.
My room was comfortable, clean, and the renovated bathroom was very nice. Breakfast was also very complete and good.
The absolute best part was the staff. They were incredibly helpful, gave me great recommendations and information, and made me feel safe and well taken care of.
I’m giving 4 stars only because the hotel is currently undergoing renovations. I would...
"La transportación desde y hacia al aeropuerto fue muy conveniente y la habitación era muy cómoda. Todo limpio y la atención del personal fue excelente."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن جنوب مدريد
تفقد معالم مثل مبنى رئيس بلدية تشينشون وجران كازينو ارانخويث خلال استكشافك لمنطقة جنوب مدريد والتي تشتهر أيضَا بحدائق.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
