Find 4 Star Hotels in Sopetrán from SAR 142

"This is the 2nd time there. Staff was very well informed about surrounding, keeping the room, lobby very clean. Thank you, I enjoyed to be there until next time."

"Room wasn't that clean and had small roaches, I've informes them immediately about it and the next day they've sent someone to do a deep cleaning but the situation with roaches in bathroom remain the same. Hotel need some maintanance and staff at front desk wasn't that friendly and didn't even ask if I would like and upgrade."

"My only query about this property would be its stated smoking policy of designated smoking areas. Off property was the realty…no way to dispose of smoking materials, no security, no seating, dark and unsafe. If a property is non-smoking that should be made clear in their amenities section"

"I reserved a room specifically w a view of Medellin. My parents were given another room and the hotel management stated otherwise when even I showed proof they were not able to accommodate in a room w a view bc they were all booked. On top of that my parents were charged taxes for being Colombian residents but like I told them they have dual citizenship and have both passports and homes in US and Colombia and still, till this day we have not been reimbursed the way they said they would. I keep calling them and texting them I still have not received a call back or text reply from either managers. Beware, they will try to get you either way. When I stood there last year I showed my Colombian passport and the guy said thank goodness you showed me your Colombian passport and not the American one bc we would’ve charged you taxes. Now my parents showed their Colombian ID and they were charged taxes. Can’t keep a straight story. Not satisfied w their lies and the way of handling problems."