البحث عن فنادق بتصنيف 4 Star في شيبستون اون ستور من SAR 276

"The hotel room is very worn and in need of repair and a refresh, the bathroom needed a good clean with discoloured grout and mould on the tiles, arms on sofa worn and dirty and the windows in the room have paint peeling off. The staff are friendly but are all clearly new and have little experience to ask the questions that guests have ie not being able to get a dinner reservation when you book with a dinner credit. The breakfast was average and it didn’t bother us but took a long time and if...

"The room we stayed in was far too hot. Even though we had the window open, the temperature control set to 16°C and the fan on, it was very uncomfortable. We found it difficult to sleep. We also spent as short a time as possible in our room. We were disappointed with the food available. The website advertised a Market Menu, which wasn't available. Just the expensive menu in the restaurant to choose from. However the breakfast staff we very courteous and the choice of food was excellent."

"We were happy to find this property close to family near Redditch. Ample parking, comfortable room, bathroom was gorgeous. Be prepared to carry your bags up and down stairs as there is no lift (two staff members offered to carry them for us, which we declined but appreciated). Surprisingly, there is no fan in the bathroom, so after showers the room got humid and hot quite quickly. Using the table fan helped. The safety lock on the room door was broken. The walls are paper thin; we could hear our...

"Took out 11 year old, but no on told us the hours that kids can go in the pool. They gave us towels and then told us to leave 2 minutes later because kids were not allowed at that time. Then in the morning no one seemed to know when kids were allowed in as were given 3 different times by different people. The rooms were very clean and well kept but had no body wash, only shampoo for the shower. There was a lack of communication about opening and closing times including for food. The...

"日本人のスタッフがいて細かな要望を聞いてくれた。"

"The bedroom was really old, tired and dirty. It didn’t look as advertised, and I was disappointed. It was very dusty, particularly on lamps and surfaces. The wardrobe also didn’t open properly. The sheets on the bed were ripped at the side seams, and had stains on them. I phone several times in advance of booking to enquire about breakfast in the room, and everyone I spoke to was so unhelpful. I was trying to arrange room service because my friend was getting married and we needed to eat on...