البحث عن فنادق بتصنيف 4 Star في سانتا إيلينا من SAR 202

"Great staff"

"Great value for the price"

"The young front desk staff was extremely rude during check-in. When I contacted the manager about the situation, he showed very little concern and did not ask what happened or offer any meaningful solution. I ended up reaching out to Expedia for help, and they were the ones who actually assisted me and explained what to do regarding my issue. The biggest problem was the poor customer service and lack of training at check-in. The staff did not explain breakfast hours, provide the Wi-Fi...

"Beautiful hotel. Felt so fancy. Free breakfast was yummy. Staff were kind and helpful."

"Nice property and great location. However, the customer service could use improvement. I was not impressed with the service at the reception desk, as the staff seemed unhelpful and lacked the level of hospitality I expected. While the property itself was enjoyable, a more welcoming and attentive front desk experience would have made my stay much better."

"We enjoyed our stay, the property was very well maintained and nice."

"Me encantó el Hotel muy cómodas las camas"

"We have breakfast included"