البحث عن فنادق بتصنيف 4 Star في سانتا إيلينا من SAR 238

"Good staff, easy to communicate. Great location. Very safe."

"I didn’t like the fact that the Hotel or Expedia didn’t inform me that the access from the Hotel to the Mall was under construction and closed. My opinion is that they should have informed the guests and also offer a discount for the inconvenience. I love to stay in Novotel el Tosoro, but this time I think they changed me to much for my stay and never informed me regarding the inconvenience. Hope they can review my case and my up for their mistake. stayed from July 12 to July 17 2026. Again...

"I would like to thank the entire hotel staff for making our vacation an unforgettable experience. From the moment we arrived, everything was excellent. The hotel was impeccably clean, located in a very safe and quiet area, and within walking distance of many outstanding restaurants. The food at the hotel was spectacular, and the service at both the restaurant and the bar was outstanding. Every staff member was friendly, attentive, and always willing to help. I would like to give special...

"Me encanto el lugar, el trato de los empleados, la limpieza de la habitación era diaria, la ubicación del hotel es excelente. En general todo perfecto."

"One of the staff members at the front desk made us feel uncomfortable by asking us personal questions that did not pertain to his job. It's almost as if he feels he has the right to know why you are there and what your life's background is. There is no need to bother guests after a check-in with further questions about their personal lives. Let people enjoy their stay without being intrusive."

"Great hotel. Rooms can use a little maintenance. Had a few power outlets that were hanging out of sockets."

"Area is very good"

"Great service, always respond on time. Staff were super helpful throughout my stay."

"Beautiful hotel, with elegant interior design. The staff was very courteous and helpful. It’s located near public transportation, nightlife and restaurants. The only thing I’d like to highlight is because it’s near all the clubs it gets very loud late at night and the windows are not sound proofed. If you’re a light sleeper this may not be the best place to stay. But overall great experience."