البحث عن فنادق بتصنيف 4 Star في Santa Cruz ن SAR 529

"Beautiful Ocean View and Friendly Staff, but Disappointing Customer Service After Checkout I stayed at Itz’ana Resort & Residences from October 30 to November 2, 2026. Overall, I had a pleasant stay. The room was clean and had a beautiful ocean view. The staff were friendly and helpful, and communication through WhatsApp was quick and convenient during my stay. The airport shuttle service was also great and reasonably priced, costing only $10 USD for a round trip during regular business hours...

"The pool was closed and one of the restaurants as well. We were not informed of this until we got there. Other then that everything was wonderful. The staff were excellent as was the room."

"Beautiful property, beautiful room, amazing staff - should be a 5 star resort - amazing food!! We had the best experience- stayed in June for our anniversary and can’t wait to come back"

"2nd annual so far and we will be back next year!! There is not one thing to complain about. From arrival to departure, hands down exceptional treatment. Special shout out to Blanca for the massages and facials, Charlie for making sure the top shelf bar stayed stocked for the Mr. Liz for making sure we planned any excursions we wanted, Charles for the trips into town and Marco who made sure we arrived safely! I wish I could individually name each and every person!! I CANNOT WAIT TO GO BACK...

"The staff was exceptional and the time of year we went was amazing"

"Wonderful resort in a great location! Perfect for our family of four— so nice to have such a nice big room with a beautiful view (we saw a manatee from our balcony!) and even 2 bathrooms and a washer/dryer. We enjoyed the free bike rentals (including a kids’ size for my 8yo) which made it very easy to get to town. Also the staff was super friendly and helpful— they saw us eyeing their mango tree and then cut a bunch of delicious mangos for us. Loved it here, highly recommend!"

"Extraordinary"

"it was perfect everything you could want and more. chief was amazing excellent food even when you are not really hungry just one taste and you can't stop eating it MMM MMM good "