"New premises only just over 12 months old. Very clean, could have done with a topper on the mattress, it was a bit firm for us, otherwise everything good."
"Fantastic friendly staff. Wonderful luxurious room, clean, bright and comfortable. One of thr best hotels we have stayed in. Lovely pool. Would be great if they offered evening dining and also more English TV channels. We will stay there again."
"Room was spacious and clean.
Sofa bed was made up for us. Free parking onsite.
Front staff lady was very polite and kind.
Excellent customer service."
"Poor information on the website regarding rooms, car park, availability of recharge for electric car. Staff member helpful in permitting us change the room after my wife had a terrible asthma attack for the dust in the corridors and in the room as soon as she entered into the hotel. Previously requested a room without carpet, message evidently not read at all. Absolutely unsatisfied of the experience."
"Das Hotel erfüllt zwar nicht in allen Belangen den fünf Sterne Standard, aber das ist egal, da es sich um ein ganz zauberhaftes Schloss handelt mit hervorragender Küche und sehr nettem Personal. das Hotel hat sehr viel Charme und es war sehr sauber"
"Air conditioning was not working. Hotel hastily explained that due to conservation of power sometimes the motor would just not turn on. Then the hotel shd be priced as if it did not have A/C"
"We enjoyed our stay. We paid a bit more for the balcony room with panoramic view and balcony. The room was spacious and clean. The bed was comfy. The balcony was small and dated but fine to sit out on for a drink. We had breakfast once which was nice. The pool is good for a refreshing dip but does get v busy at certain times. The restaurant we ate at twice and was pleasant both times. The surrounding grounds are lovely and the games provided are excellent for kids and adults. Good access for...