"It is a wonderful historic building with golf course in beautiful grounds. The hotel's defining feature is the pool, spa and gym facilities, which are well maintained and of very high standard. If this does not interest you, don't stay here.
It seems like the primary business focus of the hotel is to host weddings and large celebratory events. This side of the business is excellent and the facilities are well maintained and in good order, so if you are a wedding guest, or hosting a work party,...
"There's a lot to praise at Dunston hall and you'll read about that elsewhere.
I just want to point out one defect in the hope that someone at Dunston Hall will see this and take some action to prevent it happening again.
We ate at the brasserie on 3 evenings and the cooking was, with one exception, very good. The exception was on the last night when one of my hasselback potatoes turned out to be bad . The attached photo shows how black it was inside. I showed this to the waitress who said she...
"On my return to my room on the day before checkout neither my mug or glass had been cleaned.
The hotel provided a direct to a taxi company which I used in the morning on my return I tried to get hold of the company and all I got was an announcement of the company and it just kept ringing. Tried to call the hotel but their number was not on the card with the key. Found the website no number listed just how to book. Call main US line. Lady said that she could help but gave me a number missing...
"Professional and friendly staff. Rooms had everything you could need for a comfortable stay. Location was good with major attractions very close. Although we liked the hotel, we felt it somehow lacked atmosphere: there was nothing really to invite you to linger in the communal rooms or to entice you towards the bar and restaurant (music playing, welcome drink, etc)."
"Thought the location of the hotel was good, parking was easy the breakfast and food was great and the staff were friendly and helpful. parts of the room were a little tired and someone had splashed a drink over the curtains at somepoint so they could do with cleaning."
"Ordered a cappuccino at the bar and they had no chocolate sprinkles and said they dont use them, strange gor a hotel of your calibre.
The breakfast buffet was really good a nice selection."
"My Premier room had an excellent clean Sea and Sand view, well stocked kettle, mugs tea etc and Bathroom.
Breakfast, Lunch and Dinner had an extensive choice of high quality content of taste and flavours.
The Gyn offered high quality equipments also included for Free in the Room was excellent
The staff were excellent friendly and helpful. The Air Conditioning and WiFi available throughout the hotel essential in this hot weather and all things available on mobile phone or iPads."
"Nice hotel with kitchenette so able to grab what ever food is needed.
A few local pubs around with the best being the Pear Tree as staff are pleasent and greeting.
Key pad is a little confusing but once fathomed easy to use.
rooms clean and tidy and staff are either there to help or assist by phone."
"The room was lovely. Room 5. It had a refurbishment. It was like staying in a country cottage. It was very clean. Tea/coffee making facilities. Good selection of breakfast you could have. Full english was very tasty. The staff were polite. The bar was a bit pricey along with the food."
"Great location. Friendly staff. Good food and drink choices. Site is lovely with lots of space to sit and enjoy scenery.
The room was basic, which would have been fine had it not been let down by poor house keeping. Beds and towels were changed and that was it. There was an orange film on shower tray which we scrubbed off. There was a goo under soap the whole time. Glasses which were used and dirt in first day remained in room dirty the whole time. The carpet wasn’t vacuumed as the same piece of...
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