Find 4 Star Hotels in Richmond, KY from SAR 463

"This is truly a class apart hotel! Everything from Service to people to rooms to quality of linen bedding amenities is top notch! The attitude of service staff front desk is above and beyond. The bar space is one of the best decorated. We wana stay here every time!!! "

"Phone service to front desk or guest services would say “invalid Extension”. Had to go downstairs to get towels and ice and to find out about checkout. No signs in room about checkout. We were never told. Many dehumidifiers. Smelled slightly musty. It is a restaurant more than a hotel. The check in desk is where to pay for meals. Hotel guests come in second. Poorly managed. Poor business model. You are fending for yourself as a guest. Tub showers extremely slick. I slipped. Injuried my leg. Could not reach the front deck to find the ice. "

"The new renovations are beautiful! The only downside was air conditioning was super loud and ineffective. The bedding was heavy and the only alternative was a sheet. The result was a very hot uncomfortable sleep. "

"Great location! Friendly staff."