"There's a lot to praise at Dunston hall and you'll read about that elsewhere.
I just want to point out one defect in the hope that someone at Dunston Hall will see this and take some action to prevent it happening again.
We ate at the brasserie on 3 evenings and the cooking was, with one exception, very good. The exception was on the last night when one of my hasselback potatoes turned out to be bad . The attached photo shows how black it was inside. I showed this to the waitress who said she...
"Professional and friendly staff. Rooms had everything you could need for a comfortable stay. Location was good with major attractions very close. Although we liked the hotel, we felt it somehow lacked atmosphere: there was nothing really to invite you to linger in the communal rooms or to entice you towards the bar and restaurant (music playing, welcome drink, etc)."
"Thought the location of the hotel was good, parking was easy the breakfast and food was great and the staff were friendly and helpful. parts of the room were a little tired and someone had splashed a drink over the curtains at somepoint so they could do with cleaning."
"My Premier room had an excellent clean Sea and Sand view, well stocked kettle, mugs tea etc and Bathroom.
Breakfast, Lunch and Dinner had an extensive choice of high quality content of taste and flavours.
The Gyn offered high quality equipments also included for Free in the Room was excellent
The staff were excellent friendly and helpful. The Air Conditioning and WiFi available throughout the hotel essential in this hot weather and all things available on mobile phone or iPads."
"Nice hotel with kitchenette so able to grab what ever food is needed.
A few local pubs around with the best being the Pear Tree as staff are pleasent and greeting.
Key pad is a little confusing but once fathomed easy to use.
rooms clean and tidy and staff are either there to help or assist by phone."
"Excellent staff. Ideal parking. Good breakfast at reasonable cost. Just a pity they dont do evening meals as the sister hotel was a step too far for my husband. However there are plenty good restaurants very near. Would definitely stay again"
"Room was lovely and very clean, staff were excellent, helpful in every way.Had breakfasts for 2 kids and 2 adult all delicious.Air conditioning in room was a bonus in this hot weather,"
"Although the room was small there were all the necessary facilities available. Robert the host was very friendly and attentive to our needs. The choice of breakfast and quality were excellent. The hotel is well situated,close to beach and resort centre and car parking is on the street but no problem finding a space."
"Room was very small and didn’t look like what was advertised! Toilet seat was broken and the room was very hot as it was on the 3rd floor and my room also smelt of fish as the kitchen was below my room! Breakfast was nice! Won’t stay there again as the room isn’t worth the money and there isn’t enough parking for the hotel guests so I had to pay extra for parking!"
"It said there was a pool but there is not one. The host was nice friendly and easily available. The room was clean just tired in places, but perfect for what we wanted."
"This B&B is very cozy. We stayed here for two nights and the hosts were very helpful and pleasant. The breakfast was plenty and was very tasty. We felt very comfortable and welcomed at this place. The hosts let us to store our luggage after checking out before leaving Norwich. Overall, a wonderful experience staying at this B&B."
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