"Disappointing Hotel Experience – Poor Service and Room Conditions
The young lady who checked me in was wonderful—welcoming, informative, and full of aloha. Unfortunately, the rest of my stay was disappointing.
After an 8½-hour conference and a drive from Wailea to Lahaina, I opened my room door to a strong damp, musty odor that smelled like mold. I called the front desk three times with no answer.
At the hotel restaurant, the hostess was kind, but the server was inattentive. I asked for a...
"Disappointing Hotel Experience – Poor Service and Room Conditions
The young lady who checked me in was wonderful—welcoming, informative, and full of aloha. Unfortunately, the rest of my stay was disappointing.
After an 8½-hour conference and a drive from Wailea to Lahaina, I opened my room door to a strong damp, musty odor that smelled like mold. I called the front desk three times with no answer.
At the hotel restaurant, the hostess was kind, but the server was inattentive. I asked for a...
Solomon