Find 4 Star Hotels in Puerto Plata from SAR 257

"The buffet was the same night after night and none of the food had enough flavor. My son and I added salt to pizza! The other restaurants which you had to reserve were much better. Also no elevator, so we had to walk up to our third floor room. The room was very spacious and nice. The staff was very helpful. It is also a little walk to the beach."

"The room itself was very basic, but serviceable, and not our primary focus for the week. The layout of the resort is very nice, grounds are well kept, facilities in good condition overall. There's a really nice beach that we used quite a bit, and we spent most of our remaining time at the pool. The food at the steakhouse and Italian restaurants was excellent. The buffet was good, basically local cuisine and not catered to American or European travelers, but we are comfortable with this....all inclusive incentivizes us to try a lot of things without penalty, and we love acquiring new tastes at new places. We had a lot of fun here, the staff was great and we made some friends (Andres), and this will go on our list of places to return."

"We had a great experience, the beach was beautiful and the food and service were top notch. However, the schedule in the lobby was not accurate and led us astray a few nights with the entertainment."

"necesita mas comida en el buffe para la comida. el desayuno en el buffe es muy desente. la cena del buffe necesita mas varieda deben trabajar mas en el entrenimiento. los restaurante muy bueno el restaurate chino mi faborito y el de marisco. el ginacio no funciona. el bar de la playa muy buena comida mi abitaciones tenia firtraciones. me canbiaron eso si."

"I went back and forth on how to rate this resort. There are definitely positives, but a few key issues shaped my experience. The property is well maintained and small enough that it’s easy to navigate. The beach is beautiful, and I really appreciated that vendors were respectful—if you said no, they moved on without pressure. The room was also great: clean, comfortable, and nicely set up. The biggest downside was the food. The buffet was mediocre at best—edible, but not enjoyable. I can’t speak to the specialty restaurants because there was never any availability during my stay. That may be partly on me for not reserving earlier, but it was still disappointing given the weak buffet options. Staff members were very nice though. Always smiling. Another issue was departure. Ubers aren’t allowed on the property. We had to walk about 20 minutes outside the resort to meet our ride, along a busy and somewhat unsafe road. No one at the resort would assist us with a cart, which made it even more frustrating. They were basically like: Good luck! Because of the food and the departure experience, I likely won't return. But I am persuadable with a good price!"

"Clean room, great staff, family friendly hotel"

"Amazing staff. Great restaurant and pool. Beach was terrific. Room was a bit dated but clean. Would stay again."