"The main reason we booked the hotel was because it had a swimming pool.
Unfortunately on the occasions we went to the pool, the pool for proper swimming was blocked off for private classes. This left up to 20 people crowded into the "fun pool" which meant we couldn't actually swim in it without knocking into other people. It's totally wrong of the hotel to stop people using facilities they have paid for so that the hotel can make extra money for private classes.
The other big issue is that...
"The main reason we booked the hotel was because it had a swimming pool.
Unfortunately on the occasions we went to the pool, the pool for proper swimming was blocked off for private classes. This left up to 20 people crowded into the "fun pool" which meant we couldn't actually swim in it without knocking into other people. It's totally wrong of the hotel to stop people using facilities they have paid for so that the hotel can make extra money for private classes.
The other big issue is that...
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