"We stayed at Four Points by Sheraton for several days, and unfortunately, it did not meet the standard we expected from a 4-star hotel.
A few staff members—Ilena, Francesco, Haron Rashid, Antonella, and Pascual—were kind, professional, and genuinely helpful. They were the highlight of our stay.
However, our experience with Rossana at the pool bar was very disappointing. When we called to order drinks as instructed by the hotel, she often responded rudely, saying she didn't have time or...
"Tolle Anlage, alles sehr gepflegt und sauber. Das Personal unglaublich freundlich, das Essen super lecker. Der Pool ist wundervoll mit tollem Blick, nur etwas klein für die vielen Gäste und könnte etwas sauberer sein."
"The most beautiful and breathtaking place to stay. The staff were lovely, the rooms were quiet, the views were exceptional. The breakfast was perfect. Idyllic!"
"Decent hotel don’t think I’d return to it
Fairly small pool
Reception staff helpful
The restaurant older gentleman was professional but younger male waiter was quite unprofessional
Food was fair"
"Our stay was wonderful, the staff were friendly and very helpful. The hotel has great amenities that were a real standout during our stay, we loved the pool and the breakfast was delicious with extensive options. The grounds are well maintained and it was very enjoyable to sit around and take in the beautiful views and atmosphere. A must stay!"
"This hotel is advertised and presented as more of a high class property than it actually is and the majority of the staff is not attentive or helpful. We are a family of 4 and were looking for a room in Tuscany that could provide us with space, the advertised room for 4 is not actually meant for 4, it was a standard room, with a king and two rollaway beds. Did they all fit, yes. Should they all have been put in there and advertised as a room for 4, absolutely not! Maybe if you have two little...
"I planned my proposal here and I can’t say enough about all the staff who helped me make it an amazing moment that we will never forget. The hotel is beautiful and a must visit for anyone looking to experience the real Tuscany."
"We arrived early and expected to wait until check in at 4pm however we were met by a delightful young man at recent that came to our car to collect our luggage and then proceed to take us to our accommodation. The accommodation was spotless and roomy we had lots of wardrobe space and room to move around.
The pool was well set out into the grounds and there was plenty of sun loungers, bathing towels were provided.
Breakfast was plentiful and lots of selection. The staff were always friendly...
"The property is quite tired. Rooms need serious update. Bathroom tile has mold in showers. Bed mattress was not pleasant. Few electrical outlets. TV slightly larger than a computer monitor. WIFI does not work in the rooms. Linen needs replacement. Bathroom supplies inadequate .
Parking poor. It appears that it may at some time been used for a children’s camp.
Those points not withstanding , the property location and views are very nice. Pool is good.
Price reflects quality . Online...
"Our one-week stay at this villa from the moment we arrived until the day we left, every aspect of our experience was exceptional.
The highlight of our stay was the restaurants both breakfast and dinner. Without question, Every meal was outstanding, with incredible flavors, beautifully prepared dishes, and an atmosphere that made every dinner memorable.
What truly set this property apart, however, was the people. The service was consistently warm, professional, and attentive. The front desk...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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