البحث عن فنادق بتصنيف 4 Star في أوبالوكا من SAR 632

"I’ve always loved this hotel. It was perfect for my family.. until this recent trip. The front desk staff (Cory) was very aloof - when I said hi, he looked at his screen and said “how could I help?” - definitely not the vibe I want or expect when we’re paying this much. Then I missed to give the bellhop our ticket (I noticed within 20 minutes and went back downstairs), this man scolded me and said “yes! We need this! If not, how can we get your bags to you?!… they’ll bring it up and you can...

"Lovely stay, big clean room and nice staff! "

" The hotel itself was really nice and in a great location if you want to be close to popular spots in Brickell. However, the experience was kind of ruined by the staff. The people working at the pool were rude, and the staff at the restaurant on the pool level were the same way. Also, if you’re planning to wear a cute or fashionable outfit, be careful.. they might not even let you in. They definitely gave off a “better than everyone” vibe, which wasn’t it at all."

"Vibes are nice and the rooms are clean, however the staff is disconnected and unwelcoming "

"I knew this was an airport hotel by the name but between the planes, trains and car noise outside, it was loud and disruptive to sleep. The evening buffet was veggies, chips and salsa, I was expecting at least one hot item. The breakfast was very good and staff was very attentive to keep things filled, cleaned. The room bed was extremely hard."

"Very nice experience "

"Overall stay was fine. Pre booked shuttle with our group for 8:30 and nobody was there to take us to the poor luckily, an employee named Oscar got the keys for the shuttle and dropped us off. He saved the day."

"Room appeared clean. I had a cockroach in my bathroom. I tried to show the video to the front desk and they didn’t care. They said, “gross.”"

"Beautiful property, great service, lovely beach area and a great restaurant on site. Shout out to Sandro for particularly exceptional service. "

"Staff charged us an insane resort fee and would not bring bandaids up to the room. Also, they don’t give you WATER!!! People go to the gym to get water"

"The only reason I booked the Sonesta Miami airport hotel was because of their 24/7 shuttle services. My best friend and I are picked up by the shuttle at the airport and tell the gentleman driving the shuttle that we are aware that the shuttle is 24/7, but we want to make sure it will be available at 2am so we can get to the airport for a 4:30am flight. He verbalized with 100% assurance that the shuttle picks up and drops off every 20 minutes. He even gave the example “it will be here at 1:00...

"He missed a flight and couldn’t find a hotel. Had to go downtown. The staff was amazing. Took care of us."