البحث عن فنادق بتصنيف 4 Star في مستعمرة نيو فريندس من SAR 152

"I had one of the worst customer service experiences of my life with this property. I had to request a cancellation due to an unforeseeable family emergency, and I gave them more than enough notice so they could potentially rebook the room.Instead of showing basic human sympathy, flexibility, or understanding, their staff simply denied the request without any consideration for my situation. They hid strictly behind their policies and showed zero compassion during a highly stressful time for my...

"Very clean room,staff were really helpful .Dining area was nice and food was delicious ."

"Generally it was good Only internet speed in the hotel to be improved And working hours for the gym to be extended"

"طلبنا منهم سكين لنقص الفاكهة، فاحضروا لنا سكين قديم وغير نظيف .وبعد ان اشتكيت احضروا سكين قديم ايضآ ومكسور المقبض... للاسف مستوى الخدمة سيئ."