Find 4 Star Hotels in Narusawa

"The gentleman who spoke excellent English helped us when we drove up to the front is a very excellent representative and face for the hotel and demonstrates hospitality well. The overall hotel has the feeling of omotenashi which is rarer and rarer now as more foreign workers and more foreigners with a disregard for Japanese unspoken habits are hired in these hotels. I hope to come back just to relax and hope to see this hotel maintain its excellence. "

"Truly fantastic experience, it’s not cheap but it’s worth every dollar"

"Amazing garden and views of Mt Fuji"

"The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice. "

"The onsen to our room was a great feature and the room design was very serene. Service was lovely and staff qntrs to please."

"This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night."

"Onsen was very good. Cleaness are okey some part so so because of old building. "

"Overall acceptable but not best"

"The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!"

"Amazing! Best place I have ever stayed. I never want to leave. Service is amazing. In room onsens are perfect and the food is incredible."

"所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！"

"Very peaceful but a bit far from stores for supply. "

"非常好的房間，很乾淨，設備齊全，非常適合攜寵物入住"

"The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment...

"Lovely location right next to the lake, the cabin is not too big but there's enough space for a family. The beds are on the loft, which is accessible through a ladder. It's a bit hard to find the entrance to the property. Great communication from the host. "

"我們住日式榻榻米房。沒有人幫我們開床。要我們打電話叫他上來。但只派一個人來。我們是四人一房，最後我們都要幫手。"

"現在リノベーション中で駐車場への入口がわかりにくかった。客室は清潔だが、設備は古かった。食事は品数も多く美味しかった。授業員の接客は親切で大変良かったと思う。"

"Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better. "