"way better than expected, the staff was amazing, room was clean. the room also came with red dao soap to take an herbal bath with, super healing. 10/10"
"Martín who runs the hotel went above and beyond during our stay. He helped us with transportation, laundry among other things. His staff reflect his dedication to his guests.
The hotel is in a great location, close to restaurants, ATM, coffee shops and shopping.
Don’t let the cheap room rates fool you, the hotel is very comfortable and great value for money.
I recommend it to anyone planning to visit Sa Pa."
"Friendly staff, good breakfast, amazing views, clean rooms, comfortable beds. Away from the hustle of the main centre but still close. Nearby The Mist cafe served great coffee."
"Beautiful hotel situated outside the downtown area of Sapa yet very accessible with Grab motorbike transport or cars! The views were stunning and the pool was a nice addition. Super small gym but it’s a gym! There is construction going on a new property being built directly next to this hotel but I was out most days and the noise didn’t bother me."
"I like that it’s location near to the night market and other shops.
I didn’t like their breakfast was very poor with different kind of food and they don’t have iron to provide customers rooms but they support to iron internally with free of charge.
No too many labors to support and no more guests there
I would like to say thanks for Mr. Zoo because he tried to fix many disasters in the hotel and do his best to understand our needs and get our satisfaction."
"We were upgraded to a suite in exchange for a 5-star review.
Pros:
The suite was perfect.
The breakfast was excellent.
The view was spectacular.
The staff were very kind and helpful.
The hotel's location was perfect.
Cons:
The hotel is very noisy.
The Wi-Fi was extremely slow—practically unusable.
The game room was run-down.
The pool was fake—just for show."
"Wir hatten einen sehr schönen Aufenthalt hier mit sehr zuvorkommenden Angestellten.
Wir konnten vorzeitig unser Zimmer beziehen und auch nach dem Check out noch im Hotel bleiben, was unsere Weiterreise sehr angenehm gemacht hat.
Hervorzuheben ist die Pho beim Frühstück, absolut lecker! Der Pool war frisch befüllt und sehr sauber. Und eben das große Entgegenkommen der Angestellten."
"Sehr sauber, sehr liebes freundliches Personal, tolle Anlage , super Aussicht , schöner Pool, leckeres Essen und besonderes Erlebnis 2 mal am Family Dinner teilnehmen zu dürfen. Außerdem vielen Dank fürs Organisieren der Aktivitäten!! Uns hat es ausgezeichnet gefallen!"
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