Find 4 Star Hotels in Najera from SAR 311

"Stayed here in December and everything was great. We tried to book a parking space and told it was first come get the spaces.we were told the parking was full. We were offered another secure parking space locally. We could not get our larger car into the space, it was also not secure. We finally got into the garage at 5 pm to find it empty. When leaving the very scruffy man on reception continued to talk to a friend. After waiting several minutes I put down the card and left. Great hotel location. Staff need help "

"One of the worst hotel stays I've ever experienced. This hotel is an embarrassment and should not have been opened when we stayed. The room was extremely dated with cracked and patched walls that had not been painted, worn, and bare carpet with holes (literally), no bed skirt so just an exposed base. The restaurant was closed for the season, the bar was closed two nights a week, including one of nights we stayed. There was no mention of any of this or the construction going on when booked. Just an experience to forget in a hotel I wish I hadn't chosen. As for the construction, there was loud banging and noise every morning starting around 7-8 and into the evenings until 6. One day the entire hotel filled with and was left with coat of dust on virtually every surface everywhere. What's worse, this was not cleaned in the breakfast area for the next morning. The tables and chairs were filthy, everything was still covered in a thick white coat of dust. Quite simply, this hotel should not be open and operating in this kind of state, especially with the construction. Obviously, based on the condition of the room, the hotel is in bad need of upgrade, and apparently the construction is to do that as the entire first floor was closed for renovations. All in all, a terrible stay at an embarrassment of a hotel that leaves me unlikely to ever book at a Eurostars property again. The complete lack of regard for guests in this hotel is enough to put me off the brand entirely."

"The hotel is very well located. Parking in the property is safe and convenient. The staff was grat. Specially the front desk lady who received us was exeptional. Spacius rooms and very quiet propoerty. Breakfast buffet avilable and fully recomended. "

"Our room was clean the staff was very nice and restaurant in a close by location and there’s parking access at the same block as the hotel. "

"Beautiful view of the river and excellent hotel - amazing terrace and breakfast!"

"Where to begin? Given the generally strong reputation of the Eurostars brand, this hotel was a disappointment. The property felt consistently understaffed, check-in took far too long, with an extended wait just to reach the front desk. Parking was unavailable, which is understandable since we hadn’t reserved it in advance. However, several other basic service issues stood out. The room lacked simple essentials like a pen, and when I requested one at the front desk, I was told I’d need to return it afterward, which felt unnecessarily rigid. Later, I went to what appeared to be a bar, clearly stocked with liquor bottles, only to find it unstaffed. After returning to the front desk to ask for a glass of wine, I was told it “wasn’t a bar” but rather the breakfast area, despite the visible bottles of alcohol. After some hesitation, the front desk agent eventually came over and produced a bottle of wine. Overall, the experience fell short. While the room itself was acceptable, it was noticeably dated, and the lack of staffing and basic hospitality made the stay frustrating rather than enjoyable."

"Both the room and the hotel overall are among the best we stayed in in years. "