"Let me start off by saying that we had a wonderful stay at the Mantra PortSea.
The staff at the Mantra PortSea were fantastic. The apartment was clean and big enough for our family of five. We had the sofa bed converted to a bed for our stay. We had a small kitchen that meant we were regular visitors to Coles to buy some food and drink for our stay. The lack of on-site restaurant/kitchen was a bit of a pain point. The Lagoon Bar was open from 12pm-5pm but only serves fries and deep fried...
"Great location with easy walking distance to the beach and local shops. The room was clean and comfortable. One thing to note: the main pool and spa are tucked away near the reception area, so if your room is on the opposite side of the property, you might not realise they’re there — we actually didn’t find them until our last day."
"The complex is in a great location with easy access to the beach and local restaurants. Good access to highway for exploring the wider region. Ideal for families.
Apartment was nice, spacious with modern appliances, comfortable lounge area and balcony, bathrooms were a little tired but had been recently decorated.
Complex is well maintained with nice garden areas and pool, secure underground parking with easy access was good"
"Communication and check in was seamless.
Rooms were clean, however some kitchen items had still some food residue on it.
Pool area is great, we didn't get to enjoy it due to the colder weather.
The buildings and apartment look a bit tired. For what I payed, I expected a higher standard."
"Relaxing in quiet surroundings easy to get to the beach nice swimming pool pool area and gardens one bedroom apartment with self-contained kitchen and laundry was a real bonus"
"Staff were all fantastic, fun and engaging. Property maintenance and room cleanliness were well below expectations being our major criticism. Gardens and pool great."
"The staff was delightful and communication was excellent. The cons- the pool view was underwhelming, and the room felt a bit mildewy, probably due to the humidity. The ac could have been much stronger and there was no way to keep light from the pool out of the room at night even with the shutters closed."
"This is the place to stay in Port Douglas. Everything is fabulous about By The Sea but it is the staff who make your holiday the absolute best. Friendly, cheerful, helpful, nothing is too much trouble. The accommodation is excellent & everything is there for you to have a wonderful holiday."
"The list goes on. Where to start??
Rooms need updating. Broken door handles. Broken toilet roll holder. Ceiling fan above the couch is cooked. Only supplied with 2 rolls of toilet paper for 4 people on a 5 night stay. They supply a mini sample size of toiletries and no free replacements - unless you stay for 7 nights. The coffee sachets were stale and the sugar sachets had absorbed mositure and gone sticky, no longer useable granules. The mugs need replacing or bleaching as they're also filthy....
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
