"My overall experience was wonderful. This is my second summer visiting Opatija for a few nights and being a guest in this hotel.
Room I got was situated on the first floor facing the main street. It was beautiful and large but very loud. I asked for something quieter and got it without a problem. The receptionist was friendly and accommodating, he even took my suitcase to the room. The room was clean and cool. Staff were friendly and helpful. I enjoyed a delicious breakfast every morning. Will...
"The staff is super nice. This rating would have been a four or five except that there are some critical things that are fails;
1. The room smelled like old cigarette and when we walked down the hallways multiple rooms had active smokers at night. Which means the hotel doesn’t reinforce “no-smoking” policy. My sinus suffered.
2. They told me we had access to the hotel parking lot, after 3 days of use they informed me it costs €30 per day!!!! Not before… even though I called to ask before...
"Wir waren als Familie (mit Hund) 10 Tage in dem Hotel. An sich waren wir mit dem Hotel sehr zufrieden. Was sehr schade war: wir haben 27€ am Tag für unseren Hund bezahlt, ich sehe da nur den Zweck nicht. Denn es wurde kein einziges Mal unsere Bettwäsche getauscht, noch wurde die Toilette geputzt. Buffet war immer reichlich, nur hätte ich mir morgens mehr Vielfalt gewünscht z.b. Lachs, verschiedene Wurstsorten/ Käsesorten. Pool war nie überladen und es gab immer eine freie Liege. Der Hundebereich...
"This was our second time coming back to Istria and Roxanich. We keep coming back because this place is next level. A truely beautiful hotel for design lovers and even better wine! The complimentary buffet breakfast (with mimosas!) is exceptionally tasty, with lots of options for vegetarians like myself. This year we stayed at Roxanich during the peak season (beginning of August) and while there were more guests than during our first stay (end of June 2024), the installations (pool, saunas) and...
"Everything Top!
The best thing is that we were on holidays about 3 years ago at Hotel Excelsior Lovran und we forgot our jackets there ! Now after almost after 3 Years in 2026 , We were again there for holidays and asked the Receptionist about our stuff ( i was not expecting that , i asked them just because i was curios ) And guess what !!! In less then one hour they found our stuff and handed over to us !!! One Plastic bag with 2 Jackets ,One pant and 20 cents coin in it ☺️ Unbelieveable 👌Very...
"The rugs were filthy. We were given a room on the second floor and we could hear a band playing. The breakfast wasn't appealing. The coffee didn't taste like coffee and the water came from a machine that dispensed dirty water. I had an allergy reaction in the dining room from what I believe was mold from the air conditioner because in the lobby the air conditioner was full of mold. Also, the shower head in the shower was broken."