"I have stayed at the Serena several times over the past 20 years. In fact, of the 80 countries I have visited the Serena in Mombasa is still my favorite place in the world. The staff, including front dest staff (namely, Althuman) and the wait staff are outstanding. Many are long-term staff who have obviously been well-trained in customer service. The Maisha Spa is always worth a visit. The property is beginning to show signs of aging so I hope there are plans to upgrade it, while not loosing its...
"We didn’t like the cleanliness of the shower.
The bathroom sink had a clogged drain.
There were missing flushing operating parts on the toilet. The lounge furniture was dirty. The air conditioning had a bad order which triggered my allergies. Continuously triggering a cough. I had to sleep with the windows open and portable fan blowing for an entire night in order to keep from coughing. I had requested to change to a cleaner room without all of these issues. What they gave was a smaller room...
"Variety of restaurants and pool areas. Beautiful garden landscapes, direct access to the beach and overall attentive and friendly staff. Will certainly visit again👍"
"Staff was the highlight of the stay - super friendly and helpful. Room is dated already, not much amenity (had to ask for hair dryer every time needed to use). Same chain as Boxo so sometimes Boxo guests sneaked in and used the pool which was not very nice. An ok stay, bit less quality than the price paid"
"Spent 3 nights, all inclusive. Food was good, drinks were great, pool was warm and clean. The room was clean and had a great view. If I ever go back to Diani I will definitely stay there again."
"Best hotel I’ve ever stayed at. Not a lot of rooms so it always feels so cozy and calm. Monkeys are everywhere, near your balcony at the pool or even in the trees when you have breakfast. Food is good, even for lunch and dinner everything is homemade and has a unique touch to it. You forget about all the noise around you. Very unique experience."
"Great stay! The food was delicious, the bed was very comfortable, and the pool was clean and relaxing. The staff were friendly, and the room was spotless. Overall, a wonderful experience and I would definitely stay here again."
"La posizione è meravigliosa, proprio in fronte alla bellissima spiaggia di Shanzu. Area molto sicura con rinomato locale bar ristorante, ospitalità eccezionale"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
