"I have stayed here many times and always had the best service so not sure what has changed. Paid for early check in 12pm and wasn’t in my room until just before 1pm. Arranged for private airport transfer which didn’t turn up on our departure and almost missed our flights and waited over an hour on arrival as the driver didn’t have the booking. Very disappointing when service in the past has been so good"
"I have stayed here many times and always had the best service so not sure what has changed. Paid for early check in 12pm and wasn’t in my room until just before 1pm. Arranged for private airport transfer which didn’t turn up on our departure and almost missed our flights and waited over an hour on arrival as the driver didn’t have the booking. Very disappointing when service in the past has been so good"
Rebecca