البحث عن فنادق بتصنيف 4 Star في ماتارا من SAR 250

"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key...

"Not a 4.5 star hotel at all, left a day early and checked into the Radisson which was 100% better. It’s unclean, old, dated and needs tlc. Our room kept losing electricity and the bathroom filthy. "

"Everything was great! The only thing I didn't love was the internet connection. It looks like they use 4G cellular modems with data limits instead of a cable or fiber network. I occasionally had to hold Teams meetings for work, and the connection would drop and never get back. However, this seems to be a common issue across Sri Lanka, not just at this hotel. Aside from that, everything else was absolutely perfect, especially the staff and the location!"

"Hotel felt dated and neglected. The breakfast was cold and inedible, so we ate out each morning. However, we felt it would have been pointless telling the staff as they seemed uninterested and like they had their spirit broken. The room was dirty and sheet were stained, I wouldn’t recommend this hotel. It needs shutdown and given a deep deep deep clean then remodelled. I suspect the owner or manager need to try and build up their staffs morale as the staff were so unhappy it felt awkward. "

"I don’t even know where to begin to describe this place. It felt like home from the very moment we arrived and were warmly welcomed by the amazing staff. Our room was spotless, the bed incredibly comfortable, and we were even upgraded to a larger room. Breakfast and coffee was delicious. We felt so genuinely cared for throughout our stay that we honestly wished we could have stayed forever. A big shoutout to everyone working there (also to our yoga teacher, Nathalie) who made our first four days...