"Service was 5 STAR! This is an “old school hotel” which puts great emphasis on keeping it facilities, beautiful and well-maintained, and the service of the staff is top-notch. Annie at the front desk went above and beyond the call, helping us with arrangements and transportation. We highly, highly recommend this hotel."
"Nice room and nice breakfast. The only difficulty was we received some in correct information from one staff member about the availability of laundry service for a Sunday night. We took our laundry to be done and when it wasn’t delivered the next morning we called reception to find out about it. The individual we talked to was brisk in his responses and not very friendly."
"The bed and pillows were comfortable and adequate free parking on-site. The walk into town is a bit far but close enough to drive with no issues. Room expensive for very poor wifi. Did not use or know about amenities onsite. Very loud doors."
"Clean comfortable room. The lighting was tricky(I’m not familiar with inserting your key card into a slot in order to activate electricity). An explanation would have been helpful. The front desk staff was not particularly helpful with transportation issues. In addition staff throughout the hotel - front desk, restaurant, bar - were very superior in attitude, appeared bothered by questions, not particularly friendly.
Breakfast, restaurant food and service, housekeeping, room conditions were all...
"We had an amazing stay celebrating our 10 year wedding anniversary 💖 beautiful hotel room friendly helpful staff.. delicious food looking forward to returning again"
"A nice clean and tidy hotel with good parking in the basement which allowed access to the car park via the lift.
Restaurant/bar has nice views over to the beach which is a 2 min walk away."
"Room had no A/C
Staff we’re extremely polite but they were under so much pressure at meal times
Breakfast was average
Limited egg menu
No fresh fruit as such
Difficulty in getting a hot cappuccino"
"This is OK place based on American expectations. It was pretty much clean, but dated. Food at the restaurant was again OK, but probably the best place closest to the Knock airport, where we were flying back in the morning."
"Good sized room with a comfortable bed. Stunning Swimming pool complex with jacuzzi, sauna, steam room and Gym. Breakfast was excellent with plenty of choice. A very enjoyable stay."
"The property has been maintained as a castle based hotel since the 1970’s. The castle interior furnishings and appointments are unique. You have to see it to believe it. It was amazing. The original owner who took over the property from the county spent a tremendous amount of time bringing nautical themed interior furnishings. Also plenty of old Irish castle charm such as suits of armor remain. The room #2 we stayed in was large and elegantly furnished. The private bath was totally...
"The staff were super nice and helpful. We were a little disappointed in the state of the hotel as it looks a little run down. The pictures make it look nicer than it is. Our bathroom had a broken tile, and the shower layout was tight for one person and got water all over the floor.
We paid for a seaweed bath which wasn’t bad. I wouldn’t say it was worth the money. We were able to use the hot tub and sauna for free because we purchased one of the bath treatments but they charge $30 for anyone...
"Noreen and Michael were excellent hosts who were willing to go the extra step to make our stay special and made us feel at home straight away. Thoroughly enjoyed the continental breakfast which set us up for the day's adventure. The BnB is an easy 10 minute walk into town to enjoy some local food, drink and music."
"This b&b is amazing not only is the house itself beautiful but the owners are very nice and have wonderful suggestions for dinning options. The breakfast was delicious. "
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