"Bruit de ventilation bruyant dans les chambres. Impossible a arrêter. Difficile de dormir avec ce bruit de moteur. La directrice jointe par téléphone ne peut rien faire... vous ne me reverrez plus"
"Friendly helpful staff. Booked hotel for a rest on the long drive back from Milan to the UK- sadly there was a lot of noise outside the hotel in the evening and then the fire alarm went off in the early hours. The secure parking lot is a mess and needs some TLC. The stay was OK"
"I had a weekend booked here with my daughter. While waiting to board Eurostar I received a message saying to call them regarding my booking. (Why didnt you ring me) anyway I rang and was told there is a problem with our room and we can't stay and there are no more rooms available and someone will call in 5 minutes. No one rang. We still boarded our train and went straight to the hotel and was greeted by lady who was not very helpful, I don't speak French, she didn't speak English so had to use...